Vendors – Student
Subprocessor Inventory
Inventory of Vendors contracted by Risepoint which process or host personally identifiable prospect and/or student information
As of February 2026
| Vendor | Product/Service | URL | Location of Vendor | Notes | Status |
|---|---|---|---|---|---|
| 3Play | Video transcription service that is uploaded by faculty/staff for use in Engage. | https://www.3playmedia.com | US | Subprocessor only used for AUS partners. | Active |
| Acoustic | Marketing automation technology, used to send emails based on campaigns. | https://acoustic.com | US | Active | |
| Acxiom | Data Analytics Tool. | https://www.acxiom.com | US | Active | |
| Adobe Sign | Students sign OTR forms with Adobe Sign. | https://adobesign.com | US | Subprocessor only used for US partners. | Active |
| Amazon Web Services | Cloud hosting platform for engage and other production partner facing applications. | https://aws.amazon.com | US | Active | |
| AtData | Email validation. | https://atdata.com | US | Active | |
| Axial1 | Paid media agency. | https://www.axial1.com | US | Active | |
| Azure | Cloud hosting and infrastructure services for various internal applications and data storage. | https://azure.microsoft.com/en-us | US | Active | |
| BrainLabs Digital | UX optimization. | https://www.brainlabsdigital.com | India and US | Active | |
| Calendly | Salesforce scheduling integration. | https://calendly.com/integration/salesforce | US | Subprocessor only used for CAN and US partners. | Active |
| Career FAQ | Affiliate course listing sites. | https://www.careerfaqs.com.au | AUS | Subprocessor only used for AUS partners. | Active |
| Cielo24 | Provides human-generated transcripts and transcripts for video. | https://cielo24.com | US | Subprocessor only used for US partners. | Active |
| Connecting Software Inc. | Transfers documents from SRP Salesforce to SharePoint for agent access and review. | https://www.connecting-software.com/document-extractor/ | EU and US | Subprocessor only used for EU/UK and US partners. | Active |
| Dovetail Research Pty. Ltd. | Transcribe, and analyze interviews conducted with students for market research. | https://dovetailapp.com | AUS | Subprocessor only used for AUS partners. | Active |
| Echo360 – DBA Turning Technologies | Streaming video and hosting platform that deliver video content in online courses. | https://echo360.com | US | Subprocessor only used for EU/UK and US partners. | Active |
| eSentire | Security Operations Center. | https://www.esentire.com | US | Active | |
| Everstage | Sales commission software tool. | https://everstage.com | US | Active | |
| Marketing – Conversion API and Facebook Pixel. | https://developers.facebook.com/docs/marketing-api/conversions-api | US | Active | ||
| Five9 | Cloud based call center provider. | https://www.five9.com | US | Subprocessor only used for AUS, EU/UK, and US partners. | Active |
| FiveTran Inc. | Data integration platform to streamlines all data connections in one place. | https://www.fivetran.com | US | Active | |
| FoundSM | Search engine marketing services. | https://www.foundsm.com | US | Subprocessor only used for CAN and US partners. | Active |
| Frontline AI | AI platform that transcribes and captures the full depth of student interactions — delivering actionable insights for SSC training coaching, compliance, and marketing. | https://www.getfrontline.ai | US | Subprocessor only used for US partners. | Active |
| Genpact | IT Engineering Services. | https://www.genpact.com | India and US | Active | |
| Marketing Enhanced Conversion and Pixel. | https://developers.google.com | EU and US | Active | ||
| Google Ads/Google Lead From Extension | Google lead forms hosted in paid search ads. | https://www.google.com | US | Active | |
| Google Analytics360 | Web analytics service that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. We use Google 360 with advanced features. | https://analytics.google.com | US | Active | |
| Google Cloud | Cloud hosting and infrastructure services for various internal applications and data storage. | https://cloud.google.com | US | Active | |
| Google Maps API | Google Maps API | https://maps.googleapis.com | EU and US | Active | |
| Happiest Minds | IT Engineering Services. | https://www.happiestminds.com | India and US | Active | |
| HedX/RedVenture | Affiliate vendor. | https://www.redventures.com | US | Active | |
| Hubspot | B2B marketing automation and CRM. | https://www.hubspot.com | US | Active | |
| IPSOS Public Affairs, LLC. | Market research and student surveys. | https://www.ipsos.com | US | Subprocessor only used for US partners. | Active |
| Jitterbit | Data Integration tool. | https://www.jitterbit.com | US | Active | |
| Joe Security | Malware analysis and threat detection. | https://www.joesecurity.org | Switzerland | Active | |
| Paid media lead capture. | https://www.linkedin.com | AUS | Subprocessor only used for AUS partners. | Active | |
| Litmus | Email rendering service. | https://www.litmus.com | US | Subprocessor only used for US partners. | Active |
| Masterstudies/Keystone | Lead Generation. | https://www.masterstudies.com | EU | Subprocessor only used for EU/UK partners. | Active |
| Metaplane | Data observability for data quality assurance. | https://www.metaplane.dev | US | Active | |
| Microsoft | Messaging, collaboration, and cloud data center services. Email provider for company. Also use Shared Drive and OneDrive. | https://www.microsoft.com/en-us | US | Active | |
| Mission Cloud | Cloud services reseller and AWS support services. | https://www.missioncloud.com | US | Active | |
| Moodle US | LMS hosting and development work. | https://moodle.com/us/ | EU and US | Subprocessor only use for EU/UK and US partners. | Active |
| N8n | Automatation software. | https://n8n.io | US | Active | |
| NICE CXone | Cloud Contact Center Solutions. | https://www.nice.com | US | Subprocessor only used for CAN and US partners. | Active |
| Niche | Lead Generation. | https://www.niche.com | US | Subprocessor only used for US partners. | Active |
| Nucleus Security | Vulnerability management program. | https://nucleussec.com | US | Active | |
| OpenAI | Artificial general intelligence platform. | https://openai.com | US | Active | |
| OptiMine | Measure all digital and traditional media across all conversion points online and offline through marketing mix modeling. | https://optimine.com | US | Active | |
| Optimizely | Digital Experience Platform. | http://optimizely.com | US | Active | |
| Osano | Cookie Consent tool. | https://www.osano.com | US | Active | |
| OwnBackup, Inc. | Backup Data from Salesforce. | https://www.owndata.com | US | Active | |
| Pantheon | WordPress/Drupal hosting. | https://www.pantheon.io | US | Subprocessor only used for EU/UK, and US partners. | Active |
| Possible Now | DNC compliance validation. | https://www.possiblenow.com | US | Active | |
| Pramata | Contract lifecycle management system. | https://www.pramata.com | US | Active | |
| Qualtrics | Customer surveys. | https://www.qualtrics.com | US | Active | |
| Salesforce | CRM used to store and update data on leads through the student lifecycle. | https://www.salesforce.com | US | Active | |
| Screen Magic | SMS Messaging platform. | https://www.sms-magic.com | EU, India, and US | Active | |
| Service Objects | Email and phone number validation. | https://www.serviceobjects.com | US | Active | |
| Sparkroom | Lead Management System, allow vendors to host their own forms and post to Salesforce, captures and pre-qualifies leads. | https://sparkroom.com | US | Subprocessor only used for US partners. | Active |
| Tealium | Tag management technology used to capture user website behavior and create audiences for personalized content. | https://tealium.com | US | Active | |
| TIBCO Software | Integrates Acoustic Campaign relational table data with Salesforce. | https://www.tibco.com | US | Subprocessor only used for AUS, EU/UK, and US partners. | Active |
| Transparent BPO | Provides 24×7 agent coverage for LMS support for partners and extended support for the Student Success team. | https://transparentbpo.com | Belize | Subprocessor only used for AUS, EU/UK, and US partners. | Active |
| Turnitin | Anti-plagiarism software used in online courses. | https://www.turnitin.com | EU and US | Subprocessor only used for EU/UK and US partners. | Active |
| Twilio, Inc. | SMS Messaging platform and Email Service Provider. | https://www.twilio.com | US | Subprocessor only used for CAN and US partners. | Active |
| US Global Mail | Virtual mailbox service that receives physical mail, scans it, makes it available digitally and shreds physical email. | https://www.usglobalmail.com | US | Subprocessor only used for US partners. | Active |
| Voice Thread | Communication and assessment platform for online courses. | https://voicethread.com | EU and US | Subprocessor only used for EU/UK and US partners. | Active |
| Zapier | Integration as a service provider. | https://zapier.com | US | Active | |
| ZeroBounce | Validates email address. | https://www.zerobounce.net | EU and US | Active |